Updates:Building : 05, Level : 5, Rd No 17, Banani, Dhaka 1213 Read More
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- Building : 05, Level : 5, Rd No 17, Banani, Dhaka 1213
- info@careercurve.education
- Sat-Thu : 10:00 am to 06:00 pm
Payment & Refund Policy
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- Payment & Refund Policy
Career Curve Payment Policy
1. Payment Methods:
1.1. Career Curve accepts the following payment methods:
Bank transfers
Credit and debit cards
Nagad
bKash
Cash (for in-person payments)
2. Payment Schedule:
2.1. Initial Consultation Fee:
Career Curve offers a free initial consultation to prospective clients to discuss their educational needs and goals.
2.2. Service Fee:
Once the client decides to engage our services, a service fee will be charged as per the agreed-upon terms and conditions. This fee is typically due before any services commence.
2.3. Installment Plans:
Career Curve may offer installment plans for certain services. These plans will be outlined in the client's agreement, specifying the payment schedule and due dates.
3. Late Payments:
3.1. Career Curve expects all payments to be made on or before the due date specified in the payment agreement.
3.2. Service Interruption Disclaimer:
Career Curve shall not be responsible for any disruptions or delays in service due to late payments. Clients are urged to ensure that payments are made in a timely manner to avoid any service interruptions.
If a client's payment is not received by the specified due date, Career Curve cannot guarantee the provision of proper services. In such cases, the client acknowledges and agrees that Career Curve will not be held responsible for any consequences, including but not limited to, delays in service, incomplete service delivery, or any other issues arising from late payments.
Clients are solely responsible for ensuring timely payments to maintain uninterrupted access to Career Curve services. Career Curve will not be obligated to fulfill service commitments if payments are not received as agreed.
4. Privacy and Security:
4.1. All payment information, including credit card details, will be handled securely and in compliance with applicable data protection laws.
5. Currency:
5.1. Clients are required to make payments in the currency relevant to the country of their concern.
6. Contact Information:
6.1. If you have any questions or concerns regarding our payment policy, please contact us at:
Career Curve
Address: Banani, Block-D, Road-17, Building-5, Suite-5B
Phone: [Phone Number]
Email: ac.careercurve@gmail.com
7. Modifications to Payment Policy:
7.1. Career Curve reserves the right to modify this payment policy as needed. Clients will be notified of any changes in advance.
By engaging the services of Career Curve, clients agree to abide by the terms and conditions outlined in this payment policy. Timely payments are essential to ensure the smooth provision of our services, and the company cannot be held responsible for any disruptions caused by late payments.
Education Consultancy Refund Policy
At Career Curve, we are committed to providing exceptional services to our valued clients. We understand that sometimes situations may arise where clients need to request a refund. Please review our refund policy below to understand our guidelines and procedures for refund requests.
1. Registration Fee:
Our registration fee is non-refundable. This fee covers administrative and processing costs associated with initiating your application and providing access to our services. Once you have registered with Career Curve, this fee will not be eligible for a refund under any circumstances.
2. Visa Processing Cost:
The embassy or immigration authority reserves the right to approve or reject visa applications, making the visa processing cost non-refundable. This fee covers the expenses related to preparing and processing your visa application. Since these costs are incurred as part of the visa application process, we cannot offer refunds for this portion of our services.
3. Value-Added Services:
For any additional value-added services, you opt for, including but not limited to expedited application processing, document verification, or premium consultation packages, please note that the fees associated with these services are non-refundable. These services are designed to enhance and expedite your overall experience, and their costs are non-negotiable.
4. Document Accuracy and Visa Rejection:
Career Curve emphasizes the importance of providing accurate and truthful documentation throughout the application process. It is the responsibility of the client to ensure that all submitted documents are genuine, up-to-date, and in compliance with the requirements of the respective educational institutions and visa authorities.
If a visa application is rejected due to inaccuracies or falsehoods in the provided documents, Career Curve Education Consultancy holds no responsibility for the visa rejection. This includes instances where the client:
Submits forged or falsified documents.
Provides incorrect information knowingly or unknowingly.
Fails to meet the eligibility criteria specified by the visa authorities.
Clients are strongly advised to thoroughly review and verify all submitted documents for accuracy and authenticity before proceeding with the application process. Career Curve will not entertain refund requests in cases where visa rejection is attributed to inaccurate or false documentation provided by the client.
5. VAT, Tax, and Insurance Fees:
Clients are responsible for independently paying any applicable VAT, tax, and insurance fees associated with processing. These fees are not included in our charges. Clients should be aware of and fulfill their financial obligations, seeking professional advice when necessary.
6. Trust in Processing:
Career Curve appreciates the trust clients place in our organization for the processing process. We value this confidence and remain committed to providing reliable services. However, clients are encouraged to actively engage, seek updates, and verify information independently to ensure a transparent and collaborative process.
7. Confidentiality Policy:
Clients engaging with Career Curve are expected to respect and adhere to our confidentiality policy. Every organization has established protocols to safeguard sensitive information, and clients are explicitly urged not to breach this confidentiality policy.
Career Curve maintains its commitment to client confidentiality and expects clients to share in this responsibility. If a client violates this policy by disclosing confidential details without proper authorization, Career Curve will not assume responsibility for any resulting consequences or liabilities.
We appreciate your cooperation in preserving the confidentiality and integrity of our client-consultant relationship.
8. Refund Eligibility:
Refunds will only be considered under the following circumstances:
Service Unavailability: In the rare event that Career Curve is unable to provide the service for which you have made a payment, you may be eligible for a refund.
Payment Error: If you believe there has been a payment error or duplicate charges, please contact us immediately for a review.
Cancellation within 48 hours: If you decide to cancel your enrollment within seven 48 hours of making the payment, and we have not started processing your application, you may be eligible for a partial refund, excluding the non-refundable registration fee.
9. Refund Request Procedure:
To initiate a refund request, eligible clients must follow the steps outlined below:
Visit our website at www.careercurve.education to access the official refund request form.
Download the refund form and carefully fill in all the required details.
After completing the form, eligible clients can submit their refund request through one of the following methods:
a. Email Submission: - Email the filled-out refund form, along with any supporting documentation, to ac.careercurve@gmail.com - Use the subject line "Refund Request - [Client Name]" for easy identification.
b. Physical Submission: - For clients who prefer in-person submission, visit our office during business hours. - Submit the completed refund form and any supporting documents to our reception desk.
Clearly state the reason for your refund request and provide any relevant supporting documentation.
10. Refund Processing:
Career Curve will review the client's refund request and eligibility within 30 days of receiving the request. If your request is approved, we will inform you estimated time of the transaction. We appreciate your patience and understanding as we strive to provide a prompt resolution to your refund requests.
11. No-Show Policy:
If you fail to attend appointments, interviews, or provide necessary documentation, it will not be considered a valid reason for a refund. It is essential to meet all agreed-upon deadlines and requirements to maintain eligibility for our services.
12. Amendments to Refund Policy:
Career Curve reserves the right to amend or modify this refund policy at any time without prior notice. Please check our website or contact customer support to stay updated on our refund policy. We value your trust and aim to provide you with top-notch educational consultancy services. If you have any questions or concerns regarding this refund policy, please do not hesitate to contact our customer support team. Thank you for choosing Career Curve.